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The Analytics Studio screen displays consolidated graphic overviews about your application’s query, click, cart-add, purchase, and facet usage signals. The dashboards let you click a period selector for the past hour, day, week, month, year, or custom interval. When you sign in to Lucidworks Platform, scroll to the Analytics Studio section, and then click the Analytics Studio instance to display signals analytics. For information about how to configure signals, see signals store.

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Signals analytics

The Signals analytics dashboard displays detailed information about user interactions on your site. You can view metrics across different date ranges and click Customize to edit dashboard contents.
Signals analytics dashboard
To select the date range to view, click the Duration field and select a date value, or enter a custom range. To export data, click the menu icon on a chart and choose a download method.
Download chart

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Customize metrics dashboards

You can customize your dashboard by editing sections and charts. Your customizations will not affect other users. To learn more about charts, see Types of metrics. To customize your dashboard, complete the following steps:
  1. From the Signals Analytics screen, click Customize.
    Signals analytics dashboard
  2. Click + New Metric in the section where you want to add charts.
    Customize analytics
  3. Select the checkbox for each chart, and then click Insert.
    Add new metric
  4. When you’re finished adding charts and customizing sections, click Save.

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Types of metrics

The Signals analytics dashboard supports these metrics:

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Abandoned Cart Rate
Measures the percentage of shopping carts that are created but not converted into purchases. This metric is crucial for understanding issues in the checkout process.Calculated using:abandoned cartscarts created\displaystyle \frac{\text{abandoned carts}}{\text{carts created}}
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Add to Cart Rate
Measures the percentage of clicks that result in an item being added to the shopping cart. This metric highlights the effectiveness of product pages and user readiness to purchase. For example, a cart add rate of 2.0% indicates that for every 100 product clicks, 2 items are added to the cart. Monitoring this metric can help identify areas where improvements in product descriptions, images, or pricing strategies could drive better results.Calculated using:# sessions with cart addstotal sessions\displaystyle \frac{\text{\# sessions with cart adds}}{\text{total sessions}}
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Average Order Value
Displays the average price value of orders for the selected time period. This metric is crucial for understanding how much revenue is generated per order, which helps in evaluating pricing strategies and customer spending behavior.Calculated using:total revenue# of orders\displaystyle \frac{\text{total revenue}}{\text{\# of orders}}
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Conversion Rate
Measures the effectiveness of a website, campaign, or action in achieving a specific goal, such as purchases, sign-ups, or downloads. It reflects how well you convert visitors or actions into successful outcomes.Calculated using:# of sessions with conversions# of sessions\displaystyle \frac{\text{\# of sessions with conversions}}{\text{\# of sessions}}and# of visitors with conversions# visitors\displaystyle \frac{\text{\# of visitors with conversions}}{\text{\# visitors}}
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Facet Usage
Measures facet usage over time for the given period. Shows how many of each facet were selected for the given period.Calculated using:aggregate of facet selectiontime\displaystyle \frac{\text{aggregate of facet selection}}{\text{time}}
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Queries with Zero Results
List of query terms that were searched and yielded no results the most frequently.Ranked according to frequency.
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Revenue Per Visitor
Average revenue generated by each visitor to your site over time, for the given period. It is a combination metric of conversion rate and average order value. Arguably the most important metric in assessing the performance of an ecommerce site.Calculated using:total revenuetotal visitors\displaystyle \frac{\text{total revenue}}{\text{total visitors}}
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Search Add to Cart Rate
Measures the percentage of visitors who add a product to their cart after finding it through the site’s search function. A high search add-to-cart rate indicates that the search function is successfully leading users to products they are interested in.Calculated using:# of cart adds# of searches\displaystyle \frac{\text{\# of cart adds}}{\text{\# of searches}}
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Search Click Through Rate
Measures the percentage of clicks per number of queries. This metric is a direct indicator of how well your search results align with user intent and the relevance of your content. A high CTR suggests that users find the results appealing and useful.Calculated using:# of clicks# of searches\displaystyle \frac{{\text{\# of clicks}}}{\text{\# of searches}}
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Search Conversion Rate
Measures the percentage of searches that result in a completed purchase. This metric represents the final step in the user journey from query to conversion, offering a clear indicator of overall search effectiveness and customer satisfaction.Calculated using:conversions from searchtotal searches\displaystyle \frac{\text{conversions from search}}{\text{total searches}}
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Search Exit Rate
The percentage of traffic that does not take positive action after using search for the given duration. A positive action is defined as a click, add-to-cart, or purchase action.Calculated using:# sesions with a search and no click, cart, or purchase complete signals# sessions\displaystyle \frac{\text{\# sesions with a search and no click, cart, or purchase complete signals}}{\text{\# sessions}}
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Top Performing Products
Products with the most views and the highest conversions. This metric is useful for understanding which products lead to engagement and conversions.Ranked by total revenue descending.
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Top Search Terms
Shows the terms or phrases searched most often over the selected time period. It also provides the corresponding click rate, cart rate, purchase rate, and revenue, helping you identify high-performing queries and trends in user interest.Ranked according to search frequency.
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Total Searches
Shows the total number of searches over the selected time period. This metric highlights user engagement with the search functionality and can guide improvements in content and indexing.Calculated using:# of searchestime\displaystyle \frac{\text{\# of searches}}{\text{time}}
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Underperforming Products
Products with the most clicks but lowest conversions (greater than 0). Useful for identifying products that may need attention beyond superficial product information, such as description, images, reviews, and ratings.Ranked by total revenue ascending.
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Zero Result Search Rate
Displays the average percentage of searches that returned zero results for the selected time period. This metric helps you identify gaps in content or product availability.Calculated using:zero result queriestotal queries\displaystyle \frac{\text{zero result queries}}{\text{total queries}}
To view global signal usage metrics for a specified date range, see Signal usage.
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