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Lucidworks Platform connects everything behind the scenes so your team can focus on what drives value: smarter experiences and better outcomes. Seamlessly integrated with Fusion, it provides powerful, no-code tools like Lucidworks AI, Commerce Studio, Analytics Studio, and Agent Studio that let merchandisers, analysts, and AI innovators launch and optimize high-converting experiences with speed and confidence. Click your use case below to see examples of how you can enhance the search experience using Lucidworks Platform:
  • Business-to-Consumer
  • Business-to-Business
  • Knowledge Management
  • Commerce Studio: Boost conversion rates by giving merchandisers no-code tools to fine-tune product rankings, promotions, and rules based on real-time shopper behavior.
  • Analytics Studio: Identify underperforming queries and high-value trends to optimize search and category experiences for maximum revenue impact.
  • Agent Studio: Power AI-driven support that delivers faster, more accurate answers by training agents on semantically chunked product and help content.
  • Lucidworks AI: Deploy scalable, cloud-hosted AI models that personalize search results, recommendations, and content based on user intent and behavior—without the infrastructure overhead.

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Platform Home screen

When you access Lucidworks Platform, the Home screen displays:
Lucidworks Platform Home screen
From the Home screen, you can access all of your sites, plus the Lucidworks Platform products your organization has deployed, such as Lucidworks AI, Commerce Studio, Analytics Studio, and Agent Studio.

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Megamenu

Lucidworks Platform megamenu The megamenu lets you access and manage global functions. It’s available on every screen in Lucidworks Platform. Different options display based on the Lucidworks Platform features and components your organization deploys. Signals populate metrics in Analytics Studio. This option lets you view and manage the configuration for signals that collect and display customer interaction data from your website. The Indexes option lets you access and interact with Fusion instances that are registered with Lucidworks Platform. These include Fusion and Lucidworks search instances that provide links to the webpage and additional actions such as performing promotions between environments. For example, after you test the configuration and performance of the Lucidworks Platform in the Development (Dev) environment, you can promote it to Production (Prod) for your customers to use. Models is the option to manage integrations with Fusion and deploy pre-trained embedding models, custom embedding models, and generative AI models for Lucidworks AI. Under Settings, you can create and manage user accounts and configure integrations between Fusion and Lucidworks Platform and its products.

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Feature compatibility and availability

The table below lists the available Lucidworks Platform offerings with their dependencies and licensing requirements.
FeatureDependency
Lucidworks AIFusion or Managed Fusion 5.9.5 or later
Lucidworks PlatformFusion or Managed Fusion 5.9.5 or later
Neural Hybrid Search with Lucidworks AIFusion or Managed Fusion 5.9.5 or later
Neural Hybrid Search with SeldonFusion or Managed Fusion 5.9.5 or later
Enterprise SSOFusion or Managed Fusion 5.9.5 or later
Commerce StudioFusion or Managed Fusion 5.9.8 or later
Cloud Signal StorageManaged Fusion 5.9.6 or later
Signals beacon
Analytics StudioFusion or Managed Fusion 5.9.8 or later. Also requires the Signals beacon or Signals API.
Contact Lucidworks for access to the features you need.

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Getting help

You can open the Help Center anywhere in Lucidworks Platform to access resources from our Knowledge Services and Technical Support teams, plus announcements about the latest products and capabilities.
Ready for your first training module? Start here: about-lucidworks-platform

About Lucidworks Platform

Learn about the Lucidworks Platform in this free training course.