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As a merchandiser, search queries that generate zero results can drive customers away from the site. Predictive Merchandiser allows you to ensure this does not happen. Instead of display zero results, you can choose to display certain products when a customer reaches a zero results page. Learn how to use the Merchandising Zero Results feature.
  1. Enter a search query the generates 0 results: Merchandising Zero Results 01
  2. Click the Add button: Add
  3. Select products or product groups that you want to associate with the 0 results query: Merchandising Zero Results 02
  4. Click the Insert button. The selected products are now displayed when the search query is used, resolving the 0 results query: Merchandising Zero Results 03