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Fusion 5.12
    Fusion 5.12

    Experience Optimizer

    Experience Optimizer is an AI-powered search tool that optimizes results for enterprise assets. Typically used as a knowledge management tool, sites providing news, information, or documentation use this product.

    Experience Optimizer

    User interface benefits

    Experience Optimizer lets you:

    • Reduce administration overhead - Internal admins can build out pages necessary to find information such as benefits enrollment, hot links for new hires, or topics/docs other employees are looking for. At benefits enrollment time, HR can take over the top zone of the page to reduce repeated requests about links, where to go, and what to do, thus saving time and resources. All such zones and templates can be built without the need of a developer.

    • Set content importance - You can build a zone for blog posts at the bottom of a page and set a pipeline to only pull in blog posts and sort by date.

    • Display trending articles - Use signals or click throughs to show trending content for all users. Trending articles shows what’s important while also phasing out information that becomes irrelevant over time.


    Experience Optimizer is integrated with Fusion and requires a valid license.

    To verify your Experience Optimizer license, click Account Settings Account Settings and select License Details.

    If you have a valid Experience Optimizer license, an asterisk * displays after Fusion AI Eo.

    To upload a valid license, click Upload.

    Upload license

    Supported browsers

    Experience Optimizer is officially supported only in Google Chrome. The unsupported browsers listed in the table may provide limited features and functionality.

    Browser Supported

    Google Chrome





    Access Experience Optimizer

    To access Experience Optimizer:

    1. Sign in to Fusion and click Relevance > Rules.

    2. Click the Optimizer icon.