Product

Fusion 5.9

    ServiceNow V1 Connector Configuration Reference

    Table of Contents

    The ServiceNow Datasource retrieves data from the ServiceNow repository.

    For more information, see the:

    ServiceNow records are stored in named tables.

    Configuration

    The account used to crawl needs to have the personalize_dictionary role in addition to READ access to the following System Tables:

    • Crawl

      • sys_dictionary

      • sys_glide_object

      • sys_db_object

    • Recrawl

      • sys_audit_delete

    • Sec trimming:

      • sys_security_acl_role

      • sys_group_has_role

      • sys_user_grmember

      • sys_user_has_role

    When entering configuration values in the UI, use unescaped characters, such as \t for the tab character. When entering configuration values in the API, use escaped characters, such as \\t for the tab character.

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