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This policy is valid for Fusion 5.5.0 and earlier only. Starting with the release of Fusion 5.17.0, this policy is updated to the Lucidworks Semantic Version Support Lifecycle.

Modern Policy

The Lucidworks Modern Technical Support Policy covers Customer-hosted, cloud-native Fusion products available through subscription directly from Lucidworks or through resellers.

Fusion Products covered by the Modern Policy

ProductRelease DateEnd of Service
Fusion 5.5.0March 18, 2022September 18, 2023
Fusion 5.4.xApril 23, 2021October 23, 2022
Fusion 5.3.xNovember 18, 2020May 18, 2022
Fusion 5.2.xAugust 24, 2020February 24, 2022
Fusion 5.1.xMarch 12, 2020September 12, 2021
Fusion 5.0.xSeptember 11, 2019March 11, 2021

Enterprise Policy

The Lucidworks Enterprise Lifecycle Policy covers Customer-hosted, server-based Fusion products available through subscription or a perpetual licensing model.

App Studio Products covered by the Enterprise Policy

ProductRelease DateEnd of Mainstream Support
App Studio Enterprise 4.13September 16, 2021September 16, 2024
App Studio Enterprise 4.12September 16, 2021September 16, 2023
App Studio Enterprise 4.11July 21, 2020July 21, 2022
App Studio Enterprise 4.10March 12, 2020March 12, 2022
App Studio Enterprise 4.9January 30, 2020January 30, 2022
App Studio Enterprise 4.8January 13, 2020January 13, 2022
App Studio Enterprise 4.7November 07, 2019November 07, 2021
App Studio Enterprise 4.6September 27, 2019September 27, 2021
App Studio Enterprise 4.5August 16, 2019August 16, 2021
App Studio < 4.2.6N/ASeptember 1, 2020

Fusion Products covered by the Enterprise Policy

ProductRelease DateEnd of Mainstream Support
Fusion 4.2.6-SP3 (requires Extended Support entitlement)*June 27, 2022Release date of next service pack
Fusion 4.2.6April 1, 2020April 1, 2022
Fusion 4.2.5October 22, 2019October 22, 2021
Fusion 4.2.4September 3, 2019September 3, 2021
Fusion 4.2.3June 28, 2019June 28, 2021
Fusion 4.2.2May 20, 2019N/A (release pulled)
Fusion 4.2.1April 8, 2019April 8, 2021
Fusion 4.2.0March 1, 2019March 1, 2021
Fusion 4.1.xJuly 17, 2018July 17, 2020
Fusion 4.0.xFebruary 22, 2018February 22, 2020
*Extended Support program duration and terms are defined by the Extended Support contract. Please reference the Extended Support section of your contract or contact your account representative for details.