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Fusion 5.12
    Fusion 5.12

    Underperforming Queries

    The Underperforming Query Rewriting feature:

    • Uses signals data to identify underperforming queries

    • Suggests improved queries that could produce better conversion rates

    When underperforming query rewriting is enabled and an incoming query contains a matching underperforming query term, the original query term is replaced by the improved query term.

    Query improvements are applied in the Text Tagger stage of the query pipeline.

    The Head/Tail Analysis job automatically creates query improvements based on your AI-generated data. When you navigate to Relevance > Rules, the application displays the Query Rewriting screen. Select Underperforming Query Rewriting. The application displays the Underperforming Query Rewriting screen.

    When you manually add new query improvements, subsequent job runs use those documents as input for machine learning to improve the job’s output. Unlike job-generated documents, manually-added query rewriting documents are never overwritten by new job output.
    Job-generated query improvements are always assigned an initial status of "Pending", never "Auto". Query improvements must be explicitly approved and published in order to be copied to the _query_rewrite collection.

    Underperforming Queries screen

    Reviewing auto-generated query improvements

    Query improvements that are automatically generated by the Head/Tail Analysis job are assigned the following status value:

    • Auto

      All results will be automatically deployed to the _query_rewrite collection.

      No action is required on these results, but you can edit them if you wish.

    Adding new query improvements

    You can manually add query improvements in addition to any generated by the Head/Tail Analysis job.

    How to add a query improvement

    1. Navigate to Relevance > Rules. The application displays the Query Rewriting screen.

    2. Select Underperforming Query Rewriting. The application displays the Underperforming Query Rewriting screen.

    3. At the bottom of the rules list, click the Add icon icon.

      A new query improvement appears at the top of the list:

      Add a query improvement

    4. Enter the underperforming query.

    5. Enter one or more query improvements.

      It is not necessary to set a confidence value.
    6. Select the query improvement’s status, depending on whether you want to deploy it the next time you publish your changes ("Approved") or save it for further review ("Pending").

    7. Click the check mark to save the new query improvement:

      Save a query improvement

    Publishing your changes

    How to publish updated query improvements

    1. In the Underperforming Query Rewriting screen, click the PUBLISH button.

      Fusion prompts you to confirm that you want to publish your changes.

    2. Click PUBLISH.

    You can un-publish a query rewrite by changing its status to "denied", then clicking PUBLISH.

    Query rewrite jobs post-processing cleanup

    To perform more extensive cleanup of query rewrites, complete the procedures in Query Rewrite Jobs Post-processing Cleanup.