Product Data Requirements

Send the product ID field from your product catalog as-is. Never Null returns this value in search results for integration with your platform.

The product ID field should also be the same one tracked in your signals.

The contents of your product description generally include your searchable fields. Usually, this means you need to combine multiple fields from your data into one aggregated description field for Never Null.

The exact fields depend on the market in which your organization operates, such as apparel, consumer electronics, and so on. For example, searchable fields for apparel may include size, color, activity, and fiber, whereas a consumer electronics catalog uses an entirely different set of fields to describe its products.

Generally, you should omit the long description field in order to reduce noise. Never Null provides the best results when the product description is short and contains only the essential terms describing the product, without extraneous verbiage. Consult with Lucidworks for guidance based on your unique product catalog.